Outside Lands – Good things come to those who wait

Friday got off to a bit of a rocky start in my eyes at San Francisco’s inaugural Outside Lands music festival. The polo field simply could not handle the 60,000+ crowd that streamed in to watch Radiohead, and the sound system couldn’t handle it, either. Two complete cut-outs for at least 30 seconds? Unacceptable! I [...]

United – What are you doing to loyal business travelers?

I am a loyal frequent flyer on United Airlines, mostly due to their p.s. service from San Francisco to New York. For roughly $450 round-trip plus the equivalent of $250 in frequent flyer miles, I can usually upgrade to the largest domestic business class seat in the US and get a hot meal on the [...]